![]() ![]() A process that eliminates costs can allow a company to lower its prices (or retain more profit). A process that achieves its goal in a unique way can set a company apart. ![]() Some businesses see their processes as a strategy for achieving competitive advantage. The better their processes, the more effective the business. Processes are something that businesses go through every day in order to accomplish their mission. Anything from a simple process for making a sandwich at Subway to building a space shuttle utilizes one or more business processes. A business process, therefore, is a process that is focused on achieving a goal for a business. If you have worked in a business setting, you have participated in a business process. We have all heard the term process before, but what exactly does it mean? A process is a series of tasks that are completed in order to accomplish a goal. But what is a process and how does it tie into information systems? And in what ways do processes have a role in business? This chapter will look to answer those questions and also describe how business processes can be used for strategic advantage. ![]() The fourth component of information systems is process.
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